Legal
Privacy Policy
Last updated: 13 November 2026
1. The short version
Hunyuan Video is an independent English-language interface for AI video creation. We collect only the account, billing and service data needed to operate the studio. This website is not the official Tencent Hunyuan website.
2. Google sign-in
When you continue with Google, we receive the account information Google makes available, such as your name, email address and profile image. We use it to identify your account, keep you signed in and associate an active plan with your session.
3. Prompts and project content
Prompts, reference images and generated project data may be processed to provide the studio experience. Do not submit confidential, regulated or third-party content unless you have the right to use it. The demonstration queue on this site does not create a production render.
4. Payments
Card details never reach our application servers. Checkout, renewals, invoices and payment-method updates are hosted by Stripe. Stripe receives the email address, plan and payment information you provide on its hosted checkout page.
5. Cookies and analytics
A session cookie keeps you signed in. If analytics is enabled for a deployment, aggregate page-view and conversion events may be recorded. Analytics is not required to read the public pages.
6. Data retention
Account and billing records are retained as needed to provide the service, meet legal obligations and resolve disputes. You can request deletion of your website account by emailing support.
7. Your choices
You can sign out at any time, manage or cancel an active subscription from Billing, and request access, correction or deletion of your account data.
8. Contact
For privacy requests, email support@hunyuanvideo.homes.
Questions? Email support@hunyuanvideo.homes.